Legal

Privacy Policy

Last updated: January 2026

1. Introduction

Lifetria ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lifetria.com (the "Site") or use our services.

As a company based in France, we comply with the General Data Protection Regulation (GDPR) and French data protection laws. By using our Site, you consent to the data practices described in this policy.

2. Data Controller

Lifetria is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

3. Information We Collect

3.1 Information You Provide

We collect information you voluntarily provide when using our contact form:

  • Name
  • Email address
  • Company name (if provided)
  • Message content

3.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information through analytics services:

  • IP address (anonymized)
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Date and time of visits

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you submit our contact form or accept analytics cookies
  • Legitimate interests: To improve our website and services, and to respond to your inquiries
  • Contractual necessity: To provide services you have requested

5. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our services (only with your consent)
  • Analyze website usage to improve our Site and services
  • Comply with legal obligations

6. Analytics

We use analytics services to understand how visitors interact with our Site. These services may collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site.

The analytics data we collect is aggregated and anonymized where possible. You can opt out of analytics tracking by adjusting your browser settings or using browser extensions designed to block tracking.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting providers, analytics services), subject to confidentiality agreements
  • Legal requirements: When required by law or to respond to legal process
  • Protection of rights: To protect our rights, privacy, safety, or property

8. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact form submissions: 3 years from the last interaction
  • Analytics data: 26 months (anonymized)

10. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data ("right to be forgotten")
  • Right to restrict processing: Request limitation of how we use your data
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@lifetria.com. We will respond to your request within 30 days.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

12. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us.

13. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

15. Complaints

If you believe that we have not complied with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with:

  • The French Data Protection Authority (CNIL): www.cnil.fr

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: